FAQ

Refunds

Refunds will only be issued in the case of a fabrication error or defect in the product.
Refund requests must be made within 4 days from the date of delivery.
Refunds will be processed using the original payment method.

Shipping

We offer shipping within the UAE and internationally on a base-to-base basis.
For international shipping, please contact us at +971501090333 to confirm shipping options and costs before placing your order.
Customers are responsible for any customs duties or taxes incurred during international shipping.

Sizing and Fit

Please refer to our sizing chart to ensure accurate sizing before placing your order.
In case of uncertainty, feel free to contact us for guidance on sizing and fit.

Care Instructions

To ensure longer use and durability, it is recommended to wash our products by hand using gentle detergent and cold water.
Avoid using bleach or harsh chemicals that might damage the fabric or colors.

Color Variation

Please note that colors of the products might slightly vary from the pictures displayed on our website.
Variations in screen settings and lighting can affect how colors appear online.