Terms & Conditions
Returns and Exchanges
We accept returns and exchanges within 4 days from the date of delivery for items that are unworn, undamaged, and with original tags attached.
Items with removed tags will not be accepted for return or exchange.
Exchanges are subject to availability. If the requested size or style is unavailable, an exchange for a different item or store credit will be offered.
Refunds
Refunds will only be issued in the case of a fabrication error or defect in the product.
Refund requests must be made within 4 days from the date of delivery.
Refunds will be processed using the original payment method.
Shipping
We offer shipping within the UAE and internationally on a base-to-base basis.
For international shipping, please contact us at +971501090333 to confirm shipping options and costs before placing your order.
Customers are responsible for any customs duties or taxes incurred during international shipping.
Contact Information
For inquiries, assistance, or to initiate returns/exchanges, please reach out to us via:
Orders are typically processed within 1-2 business days after payment confirmation.
We will notify you of any delays in processing or shipping.
Sizing and Fit
Please refer to our sizing chart to ensure accurate sizing before placing your order.
In case of uncertainty, feel free to contact us for guidance on sizing and fit.
Privacy and Data Protection
We collect and store personal information as outlined in our Privacy Policy.
Your information is securely stored and will not be shared with third parties without your consent.
Product Availability
All products are subject to availability.
In the event of an out-of-stock item, we will notify you and offer alternatives if possible
Care Instructions
To ensure longer use and durability, it is recommended to wash our products by hand using gentle detergent and cold water.
Avoid using bleach or harsh chemicals that might damage the fabric or colors.
Color Variation
Please note that colors of the products might slightly vary from the pictures displayed on our website.
Variations in screen settings and lighting can affect how colors appear online.
Intellectual Property
The content on our website, including images, logos, and text, is protected by copyright and intellectual property laws.
Modification of Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective upon posting on our website.
